レビュー (106)
絞り込む
-
評価順
Absolutely love this app! It is so easy to use, installation was easy even with my super custom theme. Bonus points for having the best customer service! They answer any and every question of mine 24/7. Thank you thank you!
Have been using the app for several months along with the Shopify POS. Had been working well until approx 2 months ago.
“Support” has been very slow and issues still not resolved. I have been offered 2 free months which is helpful but unless resolved very soon I’ll be cancelling and looking for alternative provider for both reviews and loyalty.
Issues have been points not updated, random points added to customers who have not made purchases, points no longer visible on the POS to see customer points and discounts (we have to manually go to the stamped dashboard on desktop to view and manually adjust) and in a busy bricks and mortar store is impractical and time consuming)
Hello Murphy & Bailey,
We're genuinely sorry for the frustration you've faced due to the recent issues with our app, especially regarding its integration with Shopify POS. Your feedback is crucial for us to pinpoint areas needing immediate attention.
The problems you've highlighted, specifically with points not updating, discrepancies in points allocation, and the inconvenience caused in viewing customer points and discounts via the POS, are crucial for us to address swiftly. We acknowledge the strain this has placed on your daily operations and deeply regret the inconvenience.
Regarding the delay in resolution and the compensation offered, we understand that these matters require swift action and resolution. Our team is actively working to rectify the situation, especially the intricate Shopify POS integration issues.
We're committed to ensuring a seamless experience for you and your customers. Your loyalty is highly valued, and we're dedicated to providing the support and solutions you deserve.
Your detailed feedback helps us focus on the areas needing immediate improvement. We're determined to make things right and regain your trust. If there are any additional specifics or concerns you'd like to address, please don't hesitate to reach out to us directly.
Thank you for your patience and for entrusting us with your business,
All of us at Stamped
I've been using Stamped review app since the beginning and now I'm in love with a loyalty program. The CS team is amazing!
Excellent service. Bryan, my onboarding expert helped me to solve some issues and made the migration from another app more pleasant and easy. I've been a loyal customer of Stamped.. Now I wish they have more rewards for customers like me. ;)
Hello VARIOeveryday team,
Thank you for your wonderful 5-star review! We greatly appreciate your feedback and your loyalty to Stamped.
We're thrilled to hear about your positive experience with our service and how Bryan, your onboarding expert, assisted you in resolving issues during the migration from another app. Providing a seamless and pleasant transition is a top priority for us, and we're delighted to hear that you found the process smooth and easy.
Regarding your suggestion for more rewards, we genuinely value your input. We're continually working to enhance our offerings and cater to the needs of our valued customers. Your feedback regarding additional rewards is well-noted and will be considered in our ongoing development.
Thank you for being a loyal customer of Stamped. We're committed to providing you with an exceptional experience, and we look forward to making your journey with us even more rewarding.
Your partners in success,
All of us at Stamped
Excellent product, very happy with the support that helped us to clarify a display question we had. Quick, efficient and very polite.
There are certain aspects such as functions that coudl be better. it glitches quite a bit, but otherwise it's well automated most times. Customer service is quick to reply and helpful.
Hello NOOCI team,
Thank you for sharing your feedback. We appreciate your insights, as they help us identify areas for improvement and enhance your experience.
We're glad to hear that you've found our automation and customer service to be beneficial. Your satisfaction is a priority for us, and we're committed to addressing any glitches or areas where our app could perform better.
If you have any specific suggestions or features you'd like to see improved, please don't hesitate to let us know. Your feedback is invaluable as we work on refining our app.
Feel free to reach out to our support team at support@stamped.io with any further questions or suggestions. We're here to assist you and look forward to continually enhancing our services.
Thank you for being a valued part of the Stamped community.
Your partners in success,
All of us at Stamped
This is a 'must have'. Works very well, easy to setup and use. Just started using the loyalty section recently, so easy it's ridiculous. Love this addon.
This app is great and integrates with shopify so easily. Amazing support team behind this app as well - I get the help I need within hours. Thank you stamped.io team for the wonderful app and service. Highly recommended!
In the past two years that our site has been live, we’ve been through MANY trials of apps catered to reviews, loyalty programs—even those “all-in-one” apps touting maximum functionality for the most cost-effective price. And from the TOP of the TOP tier to the unknown start-up apps, each one suffered from a core failure. We’d find that bugs couldn’t be resolved because of lack of assistance, integration was immense and (for some reason) perpetually ongoing, etc... But out of all the apps we’ve tried, Stamped has hands-down outran the competition! We currently use both their loyalty and review apps, because, well, they’re the best. Their customer service is lightning fast, their team knowledge immense, and not to mention the ultimate reason for using any app—after integration we only need to utilize the app functionality, and can get back to our business, instead of troubleshooting bugs all the time. Thanks Stamped! We look forward to working with you more!
Hello Connected Apparel,
Thank you for your review and kind words!
We are glad to hear that both our apps has been useful in contributing to the growth of your store, and our support team is able to render any assistance required to keep it going.
We hope that you'll enjoy using Stamped.io to increase social proof, customer loyalty and drive sales!
Incredible customer service - had a few issues with set-up but they helped with everything and were able to answer all my questions quite quickly! Highly recommend!