レビュー (105)

総合評価
4.2
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の16%は1つ星です
2023年5月16日

We love Stamped! Recently migrated from Yotpo and we love that we have all the features we need for much less.

Plus, their support is really good, it wants for nothing!

Undrdog Surface Products
アメリカ合衆国
アプリの使用期間:10ヶ月
Stamped.ioが返信しました 2023年6月16日

Hi there Undrdog team!

Thank you for your amazing review of Stamped Loyalty! We're thrilled to hear that you made the switch from Yotpo and are loving the features we offer at a more affordable price.

At Stamped, we strive to provide robust features that meet the needs of our users while offering competitive pricing. We're glad to know that you have found all the features you need within our Loyalty app.

Furthermore, we're delighted to hear that our support has met your expectations. We take pride in delivering excellent customer service and ensuring that your experience with our app is seamless. If there's anything else you ever need assistance with, please don't hesitate to reach out.

Thank you for choosing Stamped Loyalty, and we look forward to helping you further enhance customer loyalty and drive repeat purchases for your business.

2021年10月7日

Excellent customer service and quick response time. App is very easy to use and customize for your store.

84Gem
アメリカ合衆国
アプリの使用期間:9ヶ月
2022年7月29日

Great support and great app. If I can't figure out how to do something on my own, the support team is always able to jump in. Shout out to Lovell Marquez!

lil'gourmets
アメリカ合衆国
アプリの使用期間:8ヶ月
2021年2月13日

I love Stamped.io Loyalty & Rewards. Its features are great. A free plan is convenient with affordable tiered pricing. The support service is stellar. Hooray! Stamped with my personal approval.

MVP SELECTIONS
アメリカ合衆国
アプリの使用期間:7ヶ月
2021年11月15日

Stamped.io customer service is amazing. The app has great functionality, classy aesthetics and support staff are responsive and very helpful. Nothing is ever too much to ask for help in customization.

Wine To Share
シンガポール
アプリの使用期間:6ヶ月
2020年10月9日

The team at Stamped.Io has been great! We already used them for our reviews and UGC and we expanded to include the loyalty program. Their support is amazing and respond within a few hours in most cases.

Olsa Tools
カナダ
アプリの使用期間:5ヶ月
2021年4月25日

Look no further - the best app on the market and best customer service. A bit expensive but well worth the money.

Cybeart
カナダ
アプリの使用期間:5ヶ月
2023年9月12日

Easy and flexible - smooth to install, helpful support, good coaching prior to launch, and now it is purring like a kitten. What's not to love?

Thanksgiving Coffee Company
アメリカ合衆国
アプリの使用期間:4ヶ月
Stamped.ioが返信しました 2023年10月11日

Hello Thanksgiving Coffee Company team,

Thank you for your fantastic 5-star review! We're delighted to hear about your positive experience with Stamped Loyalty.

We're thrilled that you found our app easy to install and flexible. Providing an intuitive and adaptable solution for our customers is a top priority for us. We're also glad to hear that our support team was helpful, and our coaching assisted you before the launch, ensuring a smooth experience.

It's great to know that your loyalty program is running smoothly and that you're enjoying its performance. We appreciate your kind words and your love for our app!

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to help you make the most of your loyalty program.

Your partners in success,
All of us at Stamped

2020年11月27日

I'm still in the early stages of building my business and this app is helping me build engagement with my customers.

HollyBDesigns
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2023年11月26日

Dashboard is having issues. Unable to load customer details and their points, which means you cannot manually credit/debit points for them or check their points balance.

Developers are very slow in fixing bugs. Not recommended for a paid app.

Upon further checking, many customers points are not credited at all. This has caused great distress to our business as we have no way to track back how many points each customer should have. All we see is regular customers who have bought multiple times are not credited with any points at all.

This app is so buggy it should be avoided.

UPDATE AFTER DEVELOPERS REPLY
===========================
No, the problems persist even till today (26 Nov 2023). Migrating to 2.0 did nothing to help. Customers who referred friend does not get rewarded, customers who left reviews does not get rewarded, customer do not get rewarded during their birthdays. Nothing works. AVOID AT ALL COST.

Unnie K-Shop
シンガポール
アプリの使用期間:3年弱
Stamped.ioが返信しました 2023年10月11日

Hello Unnie K-Shop Team,

Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you've been facing with the Loyalty app. We understand your concerns and the impact these issues have had on your business.

Our team is actively working to address these problems, and we're in the process of migrating merchants to our new Loyalty 2.0 experience. This should help resolve many of the challenges you mentioned, particularly those related to the dashboard and point tracking.

We genuinely appreciate your patience during this transition, and we're committed to ensuring the Loyalty app works seamlessly for your business. Your feedback is invaluable in making the necessary improvements.

If you have any specific questions or require further assistance, please don't hesitate to reach out to our product support team at support@stamped.io. We're here to help and ensure that your experience with our app is nothing short of exceptional.

Your partners in success,
All of us at Stamped

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