Stamped Product Reviews & UGC

Great app. Been using it for several years. After upgrading my theme and needed support, Eslam support staff was very prompt and professional in making needed changes.

Always help out whenever needed!

We cannot recommend this app and really miss the old Shopify Review app just because of how easy it was to use. This Stamped Review app is extremely slow, super glitchy and we seem to have to contact support often because of something popping up and not working. I will say they do respond to customer service in a reasonable time and get our issues resolved but I don't feel so many issues should be happening this often. We are just not happy with the sluggish performance and always dealing with issues with reviews either not posting, how you cannot block or now even delete consistent spam reviews, the sluggish load times which have improved a little recently, not showing a "Thank You" so your customer knows the review went through like we are dealing with now, etc. We are just getting tired of the constant issues we are experiencing with this app and having to reach out to support. If we find things improve we are happy to change our review but so far not so good I'm sorry to say.

Stamped.io really know what they're doing when it comes to reviews. I've tried others and basically customers actually leave reviews using this app - which is the main thing! Also, little things like the quality of the product image 'pulled' from the product page to the review request email is excellent compared to other apps.

The Stamped.io team are excellent, and all really understand their system well and are able to provide seriously good customer care. There are helpful pages on their site explaining everything, but if you don't understand a member of their team will explain it and provide little videos that make everything super clear. They're also quick to respond and do whatever they can to help you, eg creating the review widgets on your site pages for you.

I'm probably making it all sound like it's a bit of effort to get set up - it's not. But a little bit more effort when you already have a spreadsheet of reviews that need importing, if you're moving from another review provider.

In fact, I have returned to Stamped.io having been talked into trying an alternative provider for an additional benefit (which didn't work in any case!). All I can say is, when something works one can easily take it for granted.

Now that I have returned to using Stamped.io, I have even more trust in their knowledge and have moved up a notch to a plan that will provide all the more features and benefits, such as their loyalty scheme and add more features to the reviews. This will ultimately make it easier for potential customers to find reviews that address any anxieties they may have (using keywords).

It's been a hard lesson, but I'm so pleased to be back with Stamped.io, I really am. Thanks so much for your help guys : )

The customer service is excellent. Eslam sorted out an enquiry in super quick time.

So far I really like Stamped. It came recommended to me. I use their free plan, and it's still very useful. Adds a lot of production value to my store. And their customer support is 1 on 1, very attentive, and able to customize certain things completely for free.

AWESOME support. It is a Saturday and the chatbot was of little use. It then invited me to get in touch via email. I was not expecting much.

But then I got a reply in less than 2 minutes I would say. My reviews were missing all of a sudden and they needed to add some customer display widget. Only thing that would have been better is if they were able to tell when this issue started and why.

Possibly due to my theme, another app, or Shopify itself. Mystery continues.

I was also happy that they offered to help with the fix. It simply took a collaboration request and about 10 minutes. It would have taken me MUCH longer I am sure.

great job, Thank you for help

There was an issue with my app updating and my reviews showing and James replied quickly and clearly. He fixed the problem for me and i really appreciate his customer service. I definitely recommend this app for all your reviews.

Service client qui a rapidement répondu à ma demande pour enlever une bannière.
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Merci