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Our Shopify website has correctly installed the "Google & YouTube" tool, but when tested with the "Pixel Helper," the "Google & YouTube" tool shows as "Loaded." However, performing actions such as opening product pages, adding to cart, and checking out always displays "Events received" as "0." This issue has persisted for several months and is severely affecting our store.
AWESOME
I've been trying to set up Google Merchant Center through this app, and my account was suspended due to "policy violations" without clear explanations. The reasons given, such as "website needs improvement" and "misrepresentation," are vague, and despite my attempts to resolve these issues, I've received little to no assistance from Google or the app support team. It's frustrating because I've worked hard to meet the basic requirements, and I still don't understand why my account remains suspended.
I've been trying to fix this for so long now, and the lack of clarity and support is disappointing. I expected a smoother experience from a platform integrated with Shopify, but instead, it's been a headache. I hope the developers work on improving support for users dealing with these kinds of issues.
Let us see how well this works for my Merch!??!
So far so good!
In general the relationship with Google is satisfactory, but I must say that I often have problems with disapproval of products for non-corresponding price, but in reality all the products disapproved for this reason are correct with the corresponding price, the frustrating thing is that you can not get support to solve this problem, if someone can help me solve this problem I say thank you.
Very intuitive and easy to use.
It's ok, the application, although it consumes a lot of time. Because each product has to be configured again in metafields. It doesn't generate enough traffic to be worth the time invested. I prefer to redirect this attention to Facebook marketing, because that's where the money comes from, not from Google search
Hi, you don't actually have to set up every metafield again. If you have the data already present in your Shopify data, we use those data fields. The Google Metafields are there in case the field doesn't exist in Shopify (Like MPN) or if you need a Google-specific override.
Sorry if this wasn't clear and you were double-typing in all your data!
App was easy enough to set up - but once completed the 'customer events' app pixel still says 'disconnected' when every part of the app set up has been complete and they all say 'connected' because of this we went 12 hours with no data running from our store to Google ads/analytics etc.
No explanation or help on how to get the app pixel to 'connect'
I installed this in two stores. It was bad in one and terrible in the other. Only part of the data (events) they claim will go into Google Analytics actaully does. Support for it is non existent - you get bounced between different Goole support teams and no one knows who's supposed to help make this integration work.