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todos mis articulos tienen el código de barras/GTIN en el producto pero en google da error de GTIN. No se como se puede solucionar.
The app works OK and generally functions as expected but it has its challenges when managing a large library of products. For example, if a product has a UPC, you need to select the Google Channel, then Manage Availability, then toggle each product to false (every product!). Once a barcode is entered into the field, it should automatically be assumed that the product is not custom. It's also very time-consuming to scroll all the way through large libraries to get to products further down the list loading small groups of products at a time just to enter data or toggle the Custom Product field to false. Having the ability to filter by a brand or product would be ideal. Google Metafields disappear often too, causing delays and challenges when updating a large number of products. These issues would ultimately be solved by provided the True/False custom product drop down on the product page, instead of a checkbox to indicate "custom" or leaves the field blank instead of false.
Hi there,
Vance here from Shopify. Thank you taking the time to leave feedback for the Google channel app. I've sent you an email to connect and offer further support to work through any issues you're facing.
Vance | Shopify
It started as a pain, but once I figured it out and got it functioning, it wasn't so bad.
I just spent 2 days fixing my listings for Google. One item was the identifier existing. Since I have vintage items it was a very confusing 2 days! You cannot find it anywhere in the directions for both Shopify or Google! Also I have a couple of vintage dolls and a vintage Evenflo baby bottle that is being reviewed for sexual and inappropriate listing!
I wish these apps were for user friendly for those of us that are not programmers.
Hello and thank you for leaving such detailed feedback. We are sorry that you found it challenging to sort out the listing of your vintage items but in looking at your account it looks like you're now all squared away. We really appreciate this valuable feedback and will be sure to share it with our teams that manage the help center as well as our product teams - we are always looking to improve the experience. Thank you again.
I am trying to set it up, but it is asking for a review therefore i need to write this to try and install the app.
Hey there! Nick here from Shopify Support. Thank you so much for taking the time to leave us a review. I am not sure which stage you're at setting up the app, but I will take some time to look at your account and follow up with you via email.
Nick - Shopify Support
PALKO JEWELLERY DESIGN
It took me a year of trying ... coming back to it over and over again. FINALLY, for whatever reason, as I really didn't do anything different, my site was compliant. I was able to move along and get things hooked up. However, I'm STILL trying to figure out shipping. I'm trying to do automatic but this app doesn't like it apparently. Still don't know for certain if I have it set up right. Waiting to hear back from support.
Hey there! My name is Jonathan and I'm a member of Shopify's support team.
Thank you for leaving us this feedback! We really appreciate hearing from our merchants. I took a look and saw that you got in touch with our team about the trouble you were having, but I would still like to follow up and see if you have anymore questions!
Keep an eye out for that e-mail! Talk soon,
Jonathan E. | Shopify Support Guru
Biggest gripe is that you can not exclude variants from the feed. Other than that I guess it is ok, but nothing special.
Hello! I would love to use this app but Slovenia is not listed as a market. Is there any chance this will change in the near future?
Thanks for your reply!
Hi there,
William here from Shopify. Our app helps merchants to connect to the Google Merchant Center for the target market chosen in the app. Slovenia is not currently available for Google merchant centre but I will reach out to you via email with some more information.
William | Shopify Support Specialist
App is good way to get started but if you are a more advanced ppc user it is frustrating as you cannot optimize your campaign within Google Adwords. You have no way to see what terms are converting, optimize bids, ad negative keywords etc. Great for getting your feet wet but not good if you want any control over your campaign.
Thank you for taking the time to share this feedback with us for the Google Shopping app! You are correct that the Google Shopping app is great for creating Smart Campaigns but with more specific requirements, you will need to operate within your Google Merchant Center for some features as this is required from Google.
Our team works hard to improve our app functionality and even if it's something you want added that is not currently available in the app, we would like to hear about it. This way we can improve the app for you and other merchants! I’ve reached out to you via email, and look forward to hearing from you soon.
- Alex, Shopify Support
Just started using it so won't know until it's tested properly - doesn't auto sync shipping settings
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with automatic shipping rates. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify